Help centre

Answers, not ticket numbers.

The questions the support desk answers most often — account opening, margin, order entry and position management.

Account opening

11 articles

  • Acceptable Documents for Domestic Accounts
  • Accessing tradeidea Platform
  • Account Minimums

Account management

2 articles

  • Contact Information
  • Trade Confirmations & Trade History

Margin & buying power

5 articles

  • Buying Power Not Updating
  • How to Lodge Collateral
  • Margin Overview

Orders & positions

2 articles

  • Close an Option Position
  • Rolling an Option

Strategies

2 articles

  • LITT Long Trade Strategy
  • LITT Short Trading Strategy

How-to videos

5 articles

  • How to Save a Strategy
  • How to use Watchlist
  • Roll or Close an Options Position

Still stuck?

The desk is staffed during ASX trading hours. Get in touch →